Arbitration Agreement
Effective September 25, 2026. Last updated September 25, 2026.
Please read this Arbitration Agreement carefully. It affects your legal rights. It requires that most disputes between you and Legacy Loop be resolved through individual binding arbitration rather than in court, and it waives your right to a jury trial and your right to take part in a class action. You have the right to opt out within thirty days of first agreeing, as explained in Section 8.
This Arbitration Agreement is part of the Legacy Loop Terms of Service. Words that are defined in the Terms of Service have the same meaning here.
1. Agreement to arbitrate
You and Legacy Loop agree that any dispute or claim between us will be resolved by binding arbitration on an individual basis, rather than in court, except for the matters described in Section 9. This agreement is governed by the Federal Arbitration Act.
2. What is covered
This agreement applies to all disputes and claims of any kind that arise out of or relate to the service, these documents, your purchase, the messages you receive, the stories and recordings, or the relationship between you and Legacy Loop, whether based on contract, warranty, statute, or any other legal theory, and whether they arose before or after this agreement.
3. Informal resolution first
Most concerns can be settled quickly and without formal process. Before starting arbitration, you agree to first send us a written Notice of Dispute at the address in Section 13, describing the problem and the resolution you are seeking. We will do the same before bringing any claim against you. Both sides agree to try in good faith to resolve the matter for a period of sixty days after the notice is received. If we cannot, either side may begin arbitration.
4. How arbitration works
The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, as modified by this agreement. If the American Arbitration Association is unavailable, the parties will agree on another established arbitration provider, or a court may appoint one. The arbitration will be decided by a single neutral arbitrator. The arbitrator has the authority to grant any relief that a court could grant to you or to us individually.
5. Where and how it is held
You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live. Small disputes may often be handled without any hearing at all. We will not ask you to travel an unreasonable distance.
6. Fees and costs
Payment of arbitration fees is governed by the American Arbitration Association rules. Where those rules or the law require it, Legacy Loop will pay the arbitration filing and arbitrator fees for a claim brought in good faith. Each side is otherwise responsible for its own attorney fees, unless the law provides for their recovery.
7. Class action waiver
You and Legacy Loop agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not combine more than one person's claims into a single case, and may not preside over any form of class or representative proceeding. If this specific waiver is found to be unenforceable, then the entire agreement to arbitrate will not apply to that dispute, and that dispute will proceed in court as described in Section 11.
8. Your right to opt out
You may opt out of this Arbitration Agreement. To do so, send us written notice within thirty days of the date you first agreed to it. Your notice must include your name, the email address on your account, and a clear statement that you wish to opt out of arbitration. Send it to the address in Section 13. Opting out will not affect any other part of the Terms of Service, and it will not affect your use of the service in any way. If you opt out, both you and Legacy Loop keep the right to bring disputes in court.
9. Exceptions
Two kinds of matters are not subject to arbitration. First, either side may bring an individual claim in a small claims court if it qualifies. Second, either side may ask a court for an order to stop the actual or threatened infringement or misuse of intellectual property or confidential information. Seeking such relief does not waive the right to arbitrate any other dispute.
10. Changes to this agreement
If we change this Arbitration Agreement after you have accepted it, you may reject the change by sending us written notice within thirty days of the change, using the address in Section 13. If you reject a change, the most recent version you accepted before the change will apply.
11. If part of this agreement cannot be enforced
Except for the class action waiver in Section 7, if any part of this Arbitration Agreement is found to be unenforceable, that part will be removed and the rest will remain in effect. As stated in Section 7, if the class action waiver is found to be unenforceable for a particular dispute, that dispute will be decided by a court rather than by an arbitrator, and it will be brought only in the courts located in the State of Michigan.
12. Governing law
The Federal Arbitration Act governs the interpretation and enforcement of this agreement. In all other respects, the laws of the State of Michigan apply, without regard to its conflict of law rules.
13. How to reach us
Send any Notice of Dispute, opt out notice, or rejection of a change in writing to support@getlegacyloop.com, with the subject line that names the type of notice, for example "Notice of Dispute" or "Arbitration Opt Out."